“When you outsource, you have more flexibility,” Bashan said. “You can delay projects. You don’t have that employer/employee relation and expectations, though. But you have better flexibility. Many businesses, not just small businesses, keep 10 percent of their workforce on flexible stop/start schedules based on finances.”
When it comes to hiring full-time employees or contracting out work, long-term viability of the position is a major factor.
“A year ago when COVID hit, we had three clinics in metro Detroit. Like every other visit-based business, we were locked down from mid-March to about mid-May. That makes it a lot harder to bring in revenue. Our expenses are fixed with people costs. The only solution is to let people go,” said Bashan, whose business laid off about 15 percent of its staff during the pandemic.
Williamssaid outsourcing in certain areas gives Rizzarr the opportunity to focus on other areas.
“Bringing on the